| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.8 / 5 |
up graded room as the previous room was dirty and not what was shown on internet, rooms shown on the internet were,nt what you were given very misleading
cleanliness of hotel was very poor, paint peeling off dirty skirting boards and fire doors were people had pushed them open with feet, two big spiders webs with a big spider in the first room, floor cloasping on new annexe
Overall: very disapointed in this hotel as it used to be the in place round preston, husband dropped a piece of black pudding on floor saturday morning and it was still there monday morning, would not go back again, needs good overhall (108817411)
Lovely premises, good food and attractive grounds
Some damaged fixtures and fittings, awkward positioning of tea making facilities etc and changes in floor levels within bedrooms made it a little difficult for the elderly
Overall: It was a delightful and comfortable old country house but the bedrooms had seen better days (107599187)
It was grubby - the room was stuffy and stale, and none of the windows could be opened. The TV didn't work. After asking twice a fan was brought - it was broken. Then another fan was brought.
My breakfast was good but my dinner was indifferent and over priced. The loin of lamb was tough - hardly any vegetables. Nouvelle cuisine is so passe. The assiette of desserts was fun, but chocolate dessert in a shot glass caouldn't be eaten with a pudding spoon - even a teaspoon which I had to ask for didn't fit the glass, and the brandy snap was like concrete.
Overall: Really not very impressed - the following night I stayed in another 3 star hotel for half the price, in a beautifully appointed room and had a very well prepared meal - A significantly better experience. (97855627)
Quiet and very comfortable
Overall: We much enjoyed our stay and found the staff very friendly and helpful. The food was excellent. (97171568)
allocated room was too noisy, but reception moved me to a a quiet room which was either new or had been recently refurbished. Beautifully decorated and excellent fixtures and fittings. The best night's sleep I have had in a hotel. Free WiFi was a bonus.
Room too hot, unable to regulate heating. The underfloor heating in the bathroom was excessively hot, which is probably why there was no hot water for the shower! The shower only produced very cold or very cool water and the shower door was off its runners.
Overall: The overall stay was good, staff were very attentive, although the restuarant staff could do with a bit of training.It's a very nice hotel in nice surroundings. (97951253)
(97058916)
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