New Chelsea Cloisters, London
Sloane Avenue, London, SW3 3DWGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money |  2.5 / 5 |
| Performance of staff | 2.5 / 5 |
| Your room |  3.5 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.1 / 5 |
How to book this hotel or view prices
Guest Reviews
3.6 / 5
Geoff [St Helens,Merseyside., GB]
on 04/01/2009
(Mature couple)
Excellent location,good facilities in Studio app't and generally pleasant staff.
Not being able to control heat in room effectively and a little disappointed that the towels were not changed each day and the TV reception was very poor but in your defence it was bitterly cold and also a Bank Holiday period.
Overall: Enjoyed it and would look to book here for future visits. (107449320)
1.7 / 5
Anonymous
on 06/01/2008
(Family with older children)
Most of the staffs are irresponsibility!! When my TV in the room is not working, and I ask for maintenance but nobody come... after all, they kept telling me nothing they can help..how a such big hotel and high cost room provide such terrible service?! I couldn't understand and I will not book that hotel again! Really bad experience...
(97995970)
4.3 / 5
Anonymous
on 11/12/2007
(Solo business traveller)
Studio Apartment with all facilities for Laundry, ironing,fitted kitchenette with oven & fridge. Felt more like home.
Could be a little more spacious
Overall: good decent accomodation in nice neighbourhood. 2 train stops from Victoria and West End. Note hoever that early check out does not entitle you to refund unless you give 2 weeks notice. (97719524)
3.0 / 5
Anonymous
on 05/01/2009
(Young couple)
(107800685)
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