3 star

Balcony House Guest House, Kendal

82 Shap Road, Kendal , LA9 6DP

Guest Reviews

Summary of Guest Ratings

Check-in process 4.9 / 5 4.9 / 5
Working order of facilities / equipment 4.8 / 5 4.8 / 5
Overall value for money 4.7 / 5 4.7 / 5
Performance of staff 5.0 / 5 5.0 / 5
Your room 4.6 / 5 4.6 / 5
Overall experience 4.7 / 5 4.7 / 5
Order and cleanliness of the hotel 4.9 / 5 4.9 / 5
Guest Rating 4.8 / 5 4.8 / 5

How to book this hotel or view prices

calendar
Night(s) Room(s)

Guest Reviews

4.9 / 5 4.9 / 5 LYNN [ABERDEEN, GB] on 31/10/2009 (Mature couple)

excellant room,lovely breakfast,made to feel very welcome by friendly and helpful owners.

Overall: No complaints, very comfortable and enjoyable stay in a beautiful house.Would highly recommend.  (108564619)

5.0 / 5 5.0 / 5 Richard [Alresford, GB] on 04/10/2009 (Mature couple)

Overall: Excellent place to stay, hosts were lovely, guest house was really nice, thoroughly enjoyable and would stay in same place if returning to area.  (108385343)

5.0 / 5 5.0 / 5 Carol [Bradford-on-Avon, GB] on 28/08/2009 (Same sex couple)

Overall: Lovely rooms, house, breakfast and welcoming hosts.  (108412910)

5.0 / 5 5.0 / 5 YUEWEN [LONDON, GB] on 25/08/2009 (Group of adult friends)

extremely warm-hearted hosts, they helped to take after our luggage in the day and bring it onto the train at the station to help us save the time for the journey, even when it was raining that time.

Overall: perfect and pleasant stay, everything goes good, clean and comfort rooms, rich breakfast and extremely nice hosts!  (108468913)

5.0 / 5 5.0 / 5 stephen [Goole, GB] on 09/07/2009 (Mature couple)

very high standard of cleanliness. Exceptionally good breakfast whatever your choice.

none

Overall: A great couple of nights stay. Nothing too much trouble for the owners if you needed anything but left alone otherwise.  (107768866)

3.9 / 5 3.9 / 5 Anonymous on 10/06/2009 (Mature couple)

The owners were friendly and helpful. The bed was a good size and comfortable. The house was very old but very clean. Breakfast was fine. The town centre is only and short distance away.

Our room was rather small and there wasn't much space to store our clothes. As we were only stopping one night, we didn't bother to unpack all our luggage. The bathroom was very cramped. All the guests had to sit at one long breakfast table. We would have preferred to have had our own table. Fortunately the guests next to us were very friendly and we got on well with them. We were able to park on the road outside the guest house on a Sunday evening, but I would imagine that at times this might not always be possible.

Overall: We felt the 4 star rating was rather generous. A 3 star rating would seem more appropriate. OK for a one night stay, but wouldn't want to stay several days here.  (107603086)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

How do I add a rating?

Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.