| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  2.7 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.2 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.5 / 5 |
2.9 / 5
Fran [Stevenage, GB]
on 29/07/2008
(Mature couple)
There was no reservation received when checking into the Hotel. There was only one room avalable for that night which was a smoking room which we had to except, it was lucky we checked in before going onto our venue otherwise we would not have checked in until 11.00 and no doubt there would not have been a toom available.
(108011409)
4.1 / 5
Anonymous
on 30/06/2008
(Other)
(108054800)
3.1 / 5
John [Ashton-u-Lyne, GB]
on 31/05/2008
(Solo business traveller)
Nice grounds to walk round before dinner, well maintained gardens in a nice location.
Although it was a no smoking room there was a distinct smell of tabaco smoke in the room.
Overall: Information regarding the internet wi-fi was not readilly available and the staff i asked about it did'nt seem to know the true situation.Also, IF i wished to tip the bar staff i would like that to be MY decision and NOT added to the bar bill at source. (97628556)
3.0 / 5
Anonymous
on 12/05/2008
(Solo business traveller)
Cheerful staff
I booked my room online but on arrival at the hotel there was no reservation for me. Luckily there were rooms available for the night.
Light over bed was not working.
Overall: Expensive for an overnight stop off. (97814488)
3.9 / 5
Anonymous
on 18/03/2008
(Solo business traveller)
Comfortable bed
Room was a bit pokey.
(97387456)
4.0 / 5
Anonymous
on 29/02/2008
(Solo business traveller)
gym facilities
toilet in room had not been flushed!
(97474108)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.