Language: English | Français | Español | Deutsch | Italiano | Nederlands | Polski | Portuguese | Swedish | Norwegian | Danish
4 star

Hilton Southampton, Southampton

Bracken Place, Chilworth, Southampton , SO16 3RB
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.4 / 5 3.4 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 3.4 / 5 3.4 / 5
Overall experience 3.4 / 5 3.4 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 3.6 / 5 3.6 / 5

How to book this hotel or view prices

calendar
Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 Robert [Telford, GB] on 05/10/2009 (Group of work colleagues)

 (108480604)

4.3 / 5 4.3 / 5 Anonymous on 19/09/2009 (Mature couple)

Found housekeeping to be first rate.

We found the charge for internet use to be very expensive, maybe a free period of 30 minutes a day would be better, as not all customers are business so have to pay themselves.

Overall: Generally very pleased and would use the Hilton hotels again.  (107332902)

4.1 / 5 4.1 / 5 Anonymous on 31/08/2009 (Mature couple)

The room was a decent size and was adequate for a couple of nights.

The room was very warm. Although there was no air conditioning a fan was provided which did help a little. The restaurant was alright but not a great selection on the menu for the evening meal.

Overall: Our stay was fine.  (107387361)

4.6 / 5 4.6 / 5 Anonymous on 29/08/2009 (Mature couple)

 (108223897)

1.7 / 5 1.7 / 5 Ray [Exeter, GB] on 16/07/2009 (Mature couple)

Unable to think of any

Poor service, food and attitude. Bedrooms lacked any ventilation.

Overall: Very poor value. Having travelled the world this was the worst Hilton we have stayed in by far  (107271089)

5.0 / 5 5.0 / 5 Elaine [Reading, GB] on 24/06/2009 (Young couple)

 (107999783)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

How do I add a rating?

Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.

Powered by Active Hotels