| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
(108611311)
(108174446)
staff excellent
great food
good location
not any bad points.....................perhaps could improve bedroom facilities to include tv and bedside tables
Overall: very relaxing and comfortable, made to feel at home by all members of staff (108993257)
(108547358)
Staff were very helpful
Room was fitted out as cheaply as I can imagine is poss. Most uncomfortable bed I can remember sleepin on.
(108254444)
great location, lovely log fire in bar area. great breakfast on 2nd day only (see bad points). great place for dog owners
no breakfast on first morning, chef and staff did not turn up, when eventually they did left in darkness and with no heating, and food was very poor. however did complain to owner following day who could not have been nicer, given full refund for first nights stay
Overall: stayed in byer cottage which is small but adequate. now has TV. could be upgraded so it is only worth its 3 star. (108325031)
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