| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating |  3.6 / 5 |
4.3 / 5
BARRY [GLOUCESTER, GB]
on 26/05/2009
(Solo leisure traveller)
Clean, comfortable ground floor single room. Staff attentive and helpful. Lovely bar area and lounge.
Difficult to ventilate room in warm weather as window opened onto carpark.
Small bathroom, not ideal for the larger person.
Overall: Would stay again but in larger room on first floor (107531211)
4.0 / 5
Alan [Uxbridge, GB]
on 25/05/2009
(Solo business traveller)
(107972787)
2.0 / 5
Anonymous
on 23/04/2009
(Mature couple)
Very Basic but clean
Room very small - there was a double bed and two bunk beds in quite a small room - it was cold and we had to go down two flights of stairs twice to ask the Manager to come to our room to see why radiator was not working. The En Suite was incredibly small, cold and very old shower. (we are not big people!) The Television was so small and put in the corner of the room where it was not comfortable to watch or really hear it as we didn't want to disturbe other guests.
Overall: This Hotel should not have a 4* rating it was more like a 2*. (107397564)
4.1 / 5
Anonymous
on 14/04/2009
(Mature couple)
very friendly welcoming owners and staff. very clean and comfortable. good location for seafront and surrounding area.
room was small for 3 beds and bathroom was far too small. hard to use toilet with the door shut.
Overall: overall we were happy with out stay and would stay again and reccomend to friends (107394528)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.