| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.9 / 5 |
4.4 / 5
Anonymous
on 27/10/2008
(Family with older children)
The staff were very friendly and understood the needs of travelling with a young family. Many cooked options for breakfast, including healthy and vegetarian options which were appreciated. The hotel also had free wireless internet access.
Unfortunately the wireless internet was not accessible in our room which was at the rear of the hotel, but we were able to sit in the bar and use it from there.
Overall: A lovely hotel where we had an enjoyable stay. Easy access to Dundee. (107661376)
4.7 / 5
Margaret [Selkirk, GB]
on 23/09/2008
(Mature couple)
Welcoming staff; spacious double room with large comfortable bed, sofa and flat panel TV; good roomy shower, though WC rather cramped; pleasant bar and restaurant; good parking.
No shampoo: only one sachet each of coffee, tea, etc; small bath towels; no light in area outside room.
Overall: Very pleasant hotel overall, understandably popular as a local eating place. Attention to a few minor details would make it excellent. (107231696)
2.0 / 5
Anonymous
on 22/08/2008
(Solo business traveller)
staff and food was good
on the morning of checkout when i had a shower i cut my foot on a piece of glass in the shower, this put my opinion down on the hotel and the cleanliness of the hotel.
(107225695)
4.7 / 5
David [NAIRN, GB]
on 11/08/2008
(Solo business traveller)
staff were very friendly and helpful - food was good
Overall: I enjoyed my stay (97015655)
4.1 / 5
SILVIA [INVERNESS - SHIRE, GB]
on 27/07/2008
(Group of adult friends)
(97479950)
4.6 / 5
Darren [Aberdeen, GB]
on 23/07/2008
(Group of work colleagues)
Staff were very friendly and efficient
Clean
Tasty breakfast
No warning that hotel would be locked at night
Overall: Highly recommended (108007210)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.