| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
3.7 / 5
Sarah [Bedford, GB]
on 03/11/2009
(Mature couple)
Visitinghotel again after four years
Bed too soft, Bathroom needs upgrading especially the shower. Room was dusty and wondered when it was ast used. Door lock outside need cleaning and polishing. The mean 2 small milk you provide six would be ideal. I was shocked about the saturday dinner menu it was rubbish - how can an adult have bacon in bread or sausgae and mash on a saturday evening??
Overall: The hotel is lovely but needs a bot of spark of the old times. When we first used it it wasowned by the Swallow Chain and it was superb. (108227568)
4.0 / 5
Anonymous
on 30/10/2009
(Mature couple)
Liesure facilities and overall helpfullness of staff
Overall: No problems and enjoyable (108744684)
3.4 / 5
Anonymous
on 27/10/2009
(Family with young children)
Nice comfortable bed
hotel room dusty, no heating, no hot water and an extractor fan blowing all night
(108237281)
4.6 / 5
Paul [nr Stafford, GB]
on 24/10/2009
(Solo business traveller)
Standards are very high
Poor choice of menu items
Overall: Excellant will be retruning (108187159)
5.0 / 5
Kevin [Thetford, GB]
on 09/10/2009
(Young couple)
position staff cleanliness
was told not to eat here but cross road. Food in very non competitive
Overall: good value (108854047)
3.9 / 5
BARBARA [TYDD ST MARY WISBECH, GB]
on 11/08/2009
(Same sex couple)
Staff were very good. Breakfast was excellent especially the fruit puree to put over the fresh fruit!
We were put in room 122,and there were spiders in the corners of the ceiling and of course associated cobwebs to go with the spiders! Just over the door there were cobwebs which hadnt been touched and also the ledge near the radiator hadnt been dusted for what looked like months! The shower although hot didnt have too much power in it.
Overall: The beds and pillows were very very comfortable and I miss them already! We would recommend the hotel to anyone who needs to stay in Derbyshire. Unfortunately we didnt get a chance to use the facilities but would stay there again for a weekend just to use the pool and gym and enjoy the delicious breakfast. (108536320)
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