3 star

Crerar Eight Acres Hotel, Elgin

Morriston Road, Elgin , IV30 6UL

Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.2 / 5 3.2 / 5
Overall value for money 2.5 / 5 2.5 / 5
Performance of staff 3.4 / 5 3.4 / 5
Your room 2.8 / 5 2.8 / 5
Overall experience 2.9 / 5 2.9 / 5
Order and cleanliness of the hotel 2.9 / 5 2.9 / 5
Guest Rating 3.1 / 5 3.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.6 / 5 3.6 / 5 philip [cumbernauld, GB] on 19/09/2009 (Solo business traveller)

staff friendly, food well prepared and presented.

Rooms and corridors in need of refurbishment

Overall: I would not have paid the full hotel asking price but with the Active hotels discount the stay was reasonbly priced.  (108304690)

2.6 / 5 2.6 / 5 Anonymous on 23/06/2009 (Solo leisure traveller)

Staff were friendly but there was not a lot of them. The girl who checked me in ran through from reception to the bar to serve me a drink. Bar Supper was good.

Room smelled. Table service only at breakfast. The girl who took my order was very pleasant but gave me the wrong breakfast 3 times. Breakfast on the first morningwas fine but on the Sunday I got 1 teaspoon of scrambled eggs, 1 rasher bacon, 1 sausage. It wouldnt have filled a mouse. There are no lifts in the hotel and it was quite a good walk to the room.

Overall: I paid £199 for this room for 2 nights and for this price I would expect a good clean room and a decent breakfast.  (107848604)

4.0 / 5 4.0 / 5 Anonymous on 15/04/2009 (Group of work colleagues)

good facilities

poor single rooms, very small and outdated

Overall: fair  (107417649)

4.4 / 5 4.4 / 5 G [Mitlew, GB] on 13/04/2009 (Group of adult friends)

The Hotel Staff were very friendly and helpful at all times. The Food was excellent and the overall cleanliness and decor of the Hotel was great. The Leisure Facilities were also really good and we found that we didn't need to leave the Hotel at all.

The exterior of the Hotel looked a little tired and in areas (the main Reception entrance) a little shabby which in no way was reflected in the interior, thankfully.

Overall: We had a great time and will be returning to the Eight Acres.  (107726284)

1.3 / 5 1.3 / 5 James [Broxburn, GB] on 29/01/2009 (Solo business traveller)

It has a gym.

Very poor customer experience. Staff not interested. Food only served between 19:45 and 21:00. When i asked where to go for something to eat , i was told to go to the cafe in Tescos. Waited 25 mins for someone to take my breakfast order and ending up leaving as i had to go to work. I had no breakfast.

Overall: I wouls never stay at that hotel again. Terrible staff , terrible service , food only available for an hour and 15 minutes in the evening. Waited 25mins in the breakfast hall and ended up leaving without any.  (107932198)

4.0 / 5 4.0 / 5 Anonymous on 20/01/2009 (Solo leisure traveller)

Bar and food prices were on the steep side

Overall: Pleasnt experience  (107657213)

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