| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel |  3.8 / 5 |
| Guest Rating | 3.7 / 5 |
3.6 / 5
Anonymous
on 17/11/2009
(Other)
The gym and swimming pool are excellent.
My room was near the lift and was noisy all night. The second floor smelt of cigarette smoke from when we arrived until we left. The restaurant service was slow because they had a big event so we waited a long time for our food.
(108801590)
3.3 / 5
Terry [Peterborough, GB]
on 28/07/2009
(Solo business traveller)
Staff were very good.
Lift out of order. Rooms, and some of the common areas a little shabby. Some poorly behaved guests.
Overall: Okay for a few nights stay, but I would not use for a longer stay or for a leisure break. (108553819)
2.6 / 5
frances [co fermanagh, GB]
on 22/07/2009
(Group of adult friends)
two young men on reception the night we arrived were brilliant! our booking hadnt been received by the hotel and it took about an hour to get it sorted and then the pull out bed in the room wasnt made up. they also came up and made up the bed. brilliant staff - deserve to be praised.
Lack of soap etc, poor facilities, pull out bed atrociously worn out. Hotel out of the way so you have to take a taxi. The taxi never charged the same price on any trip. Beware if you arrive by train after 10.30pm as the taxi costs time and a half after this time.
Overall: Just ok if you have a particular reason to be in bracknell. wont go back otherwise (108876464)
4.0 / 5
Anonymous
on 02/07/2009
(Solo business traveller)
good service and happy staff
Need better internet speeds
Overall: very good stay (107841742)
4.1 / 5
Benjamin [Bristol, GB]
on 13/06/2009
(Solo leisure traveller)
Friendly staff
Jacuzzi a bubble pool same temperature as the swimming pool
Overall: Good price (107617026)
3.9 / 5
Anonymous
on 14/05/2009
(Solo business traveller)
location, Hilton brand
They did not have a record of my booking when I checked-in. I had a print out of the reservation I made on line and they honoured the booking.
Overall: Fine, did the job, bed for the night and good facilities. (107856394)
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