| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff |  3.8 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
steven [newcastle, GB]
on 17/12/2009
(Young couple)
The location and value were very good.
the room had excellent facilities
The floor was not very clean
Overall: I would say that overall the price and facilities offered good value for money. The location is excellent, near the tube and rail stations (108473842)
4.9 / 5
jeffrey [fakenham, GB]
on 12/12/2009
(Solo business traveller)
clean bright modern warm and comfortable. excellent facilities.
disturbance from fellow guests(thin walls) hallway lights on all night.
Overall: excellent value (108118496)
4.0 / 5
alistair [greenock, GB]
on 22/11/2009
(Solo business traveller)
Comfortable bed, remarkably quiet ( had a rear facing room) so I slept well. Room was a good size, better than the hutches one often gets at this price in London. Able to control the heating & open the window so I didn't boil/suffocate as usual in London hotels. Great shower, piping hot water. I didn't use the kitchenette facilities, but was nice to have. I thought this was (at the discounted price I paid) superb value for London.
Carpet was grubby (beige carpets never the best idea) and room smelled strongly of smoke on entry (despite being "non-smoking" - though opening the window cleared this fairly well. Bit more info on the check in/ key getting facility would be useful - I missed this on the initial booking page
(108545545)
3.4 / 5
Anonymous
on 20/11/2009
(Group of work colleagues)
Impressive modern implements. Clean and airy rooms, if you are lucky to be allocated a sizeable one, and all in a strategic location with easy access to transportation, shops and restaurants of every kind. Friendly and most helpful cleaning staff.
While the privacy is appreciated, there is no access to any staff after cleaning hours. There is no reception ecxept the letting agents' office. There are no rules giuding the behaviour of tenants who could be quite noisy and unruly. 2nd floor rooms are far too tedeious to climb. Flat rate room size allocation is luck of the draw. One very friendly receptionist and the other, not at all helpful or friendly. No inventory taken. Can encourage pilfering.
Overall: No regrets. Good value for money. (108785658)
4.7 / 5
Christopher [Kensal Rise, GB]
on 09/11/2009
(Young couple)
very clean, funky toilet light! quiet, comfortable
could have done with an extra pillow, no remote control for the tv - could not turn it on!
Overall: fantastic value for money (108292752)
4.0 / 5
Anonymous
on 27/09/2009
(Solo business traveller)
Clean, convenient, left alone to get on with business, good for rail connections
Noisy location (from street below). I was glad I was a bit deaf!
Overall: Good. What I expected. (108659119)
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