| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
Beautiful room. Good service and goot value.
Overall: Overall very pleasant. (108141977)
Lovely setting, and we liked the conservatory for breakfast.
We weren't told at check-in about breakfast arrangements, then when we came back at night there was a piece of paper asking what we would like to order...but no menu or indication of time! Coffee at breakfast wasn't what I hoped for.
Overall: It was a good location for the Larchfield Estate where our event was, and overall it was a good experience. (107667078)
(107979110)
Friendly staff, excellent service
No real bad points, tv remote didn't work.
Overall: Beautiful surroundings, very welcoming people. (107318835)
We thoroughly enjoyed our stay, we could not fault it.
Overall: Would go back (107842709)
(97643955)
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