| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
5.0 / 5
Adrian [Lincoln, GB]
on 23/09/2009
(Young couple)
Large sized rooms, radio/CD player with alarm settings, very relaxing shower and bath.
Overall: Very professional establishment with helpful staff. Parking straight out front meters from hotel. Nice walk to night life in city centre and sobering walk back, very quite in grounds and nice to wake up to cathedral bell. (108660062)
4.9 / 5
Anonymous
on 11/08/2009
(Young couple)
the staff were extremly helpful even when busy with a wedding party extremly enjoyed my stay would definatly reccomend
found it strange that theres no evening food available
(108551263)
4.4 / 5
Kevin [London, GB]
on 02/06/2009
(Family with young children)
comfortable room, excellent bathroom fittings
breakfast service understaffed, parking not well signposted
(107412228)
4.9 / 5
Robert [Eaglescliffe, GB]
on 10/05/2009
(Young couple)
Lovely hotel, excellent receptionist, beautiful room. We will certainly use this hotel in the future
Overall: Fantastic (107448095)
5.0 / 5
[GRANTHAM, GB]
on 23/02/2009
(Mature couple)
brilliant staff, character hotel and great facilities
You have GOT to do something about the pillows ... hardest ever :-)
Overall: Brilliant .. highly recommended (107304816)
4.6 / 5
Anonymous
on 27/01/2009
(Mature couple)
very nice room, quiet, the radiators were amazingly good (the weather being very cold)
we arrived at about 1pm and the room was not ready, which was fine. The receptionist said to come back in half an hour. We returned over an hour later and eventually found the receptionist on the 2nd floor, and the room was still not ready. Breakfast wasn't brilliant.
Overall: good (107507526)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.