| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
3.6 / 5
Anonymous
on 24/11/2009
(Mature couple)
(108541398)
4.1 / 5
Anjna [Perton, Near Wolverhampton, GB]
on 23/11/2009
(Same sex couple)
(108916755)
4.7 / 5
Anonymous
on 17/11/2009
(Mature couple)
*The room was very tidy and comfortable and we really enjoyed the breakfast.
*The factilities were great
Maybe abit earlier check in
Overall: We had a wonderful, relaxed weekend (108236951)
3.9 / 5
CHRISTINE [WIDNES, GB]
on 15/11/2009
(Solo business traveller)
Beautiful location
hard to find
Overall: Fine I would stay again (108234036)
2.6 / 5
Anonymous
on 05/11/2009
(Same sex couple)
I understand that the gold course is a delight to play on although we didn't actually get round to it. The views however are worthy of a mention.
Poorly managed with unfriendly non personal staff (with exception of a very helpful, top rate maintenance chap).
Overall: A poor show. The door on our patio was left open and we were greeted by a very cold room and a broken patio door. The maintenance chap could not fix the door and we ultimately left the hotel. He was surprised as to why the housekeeping workers had not logged the fault as the room was not warm enough to house animals let alone paying guests. However, as mentioned above, the maintenance chap was very helpful, apologetic and gave my wife and i a bottle of wine to enjoy when we got home. Surprisingly, or not as the case maybe, no follow up came from the management. One can only assume they couldn't care less. Mistakes happen, but in my opinion, a company can often be judged on its actions following a poor service. For the lack of concern and ignorance of the management, i rate thie establishment as 1 star! One to be avoided. (108548195)
4.9 / 5
Kerry [Corby, GB]
on 04/11/2009
(Young couple)
Beautiful Scenary, Friendly Staff and excellent facilities. Superb food and very pleasant atmosphere all round.
We were not informed that we had to book for the Sunday carvery and dispite being guests had to go without. However, we ordered something else and the quality was excellent.
Overall: Very happy overall...we will come back for a weekend break as often as we can. (108298297)
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