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| Check-in process |  3.2 / 5 |
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| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel |  3.6 / 5 |
| Guest Rating | 3.3 / 5 |
3.9 / 5
V. Sunil [Orpington, GB]
on 02/11/2009
(Solo business traveller)
Friendly staff. Fixed non working heater in my room in the middle of the night.
(108387752)
2.6 / 5
Anonymous
on 28/09/2009
(Mature couple)
convenient location
helpful chambermaid
chaotic reception - not the receptionist's fault, the information she had was inadequate
disappointing breakfast - avoid the sausage at all costs!
Overall: overpriced (108576638)
3.3 / 5
Anonymous
on 09/09/2009
(Mature couple)
the breakfast was excellent, and plentyfull.
says a car park no there is not one, bar is not adequate no draught beer and is rarely used. £2. 50p for a can of beer and bottles. Was on top floor and had to walk 3 flights to get to the room.
Overall: I was ok for a one night stay any more would have been too much. (108877326)
2.9 / 5
Anonymous
on 02/08/2009
(Group of work colleagues)
Staff polite and helpful, although our room was at the back of the hotel (near the kitchen) where staff would have a loud conversation outside early in the morning.
Breakfast was badly cooked and for the price per night I feel this should have been perfect.
Toiletries advertised in advert of hotel guide were half used bottles presumably left behind by other guests.
Shower very poor.
(107463771)
1.7 / 5
Anonymous
on 30/07/2009
(Group of work colleagues)
Dog occupied the saloon and made us move to one of our room for relaxing in the evening since it was impossible to get in contact with staff. Annonced bar was closed.
Overall: It is wrong to call this a hotel, in my opinion it is an B&B below average standard. (107599523)
4.3 / 5
Anonymous
on 20/07/2009
(Mature couple)
Lovely room, friendly staff, near the town centre
Hot water in en suite bathroom was so hot I burned my hand! We were in room 1 overlooking a courtyard and late in the evening someone was talking really loud on their mobile, people were going in and out of the door, and early morning too, so we didn't sleep very well. There weren't many parking spaces on the road outside, so we had to park a few roads away.
Overall: Good, but we'd think twice about staying again due to the noise at night. (108879744)
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