| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.7 / 5
Anonymous
on 05/10/2009
(Solo business traveller)
(108663054)
2.9 / 5
Anonymous
on 28/04/2009
(Other)
Overall: hotel had no record of my booking and the reference number i was given online was unknown (107817265)
4.1 / 5
Joanne [Wimborne, GB]
on 13/03/2009
(Other)
(107708896)
4.7 / 5
Barry [Plymouth, GB]
on 01/03/2009
(Solo business traveller)
Decor excellent, clean and welcoming public areas and room. Staff friendly and helpful. Good access
Overall: This hotel was above the average standards expected and provided excellent value for money in this category (107618242)
4.6 / 5
brian [DORKING, GB]
on 23/02/2009
(Solo business traveller)
Staff capability and attitude, Cost, Food standards, Internet facility
TV and channels - being attended to - supplier issues
Overall: Excellent - multi-repeat business - so they are doing lots of things right (107982003)
3.9 / 5
Ian [Codsall, GB]
on 20/02/2009
(Solo business traveller)
Service and attitude of staff
General maintenance of rooms - the first room I was allocated had no heating. I was moved to another room without any fuss, but this room had a faulty TV and a broken shower. I reported these at checkout time ( I was only there for one night otherwise I would have raised it earlier ) and was thanked for telling them but they already knew about these problems!
Overall: Adequate room, good breakfast (apart from the orange juice, which was horrible), excellent free Wi-Fi - very much appreciated. Reasonable price and friendly staff - I would stay there again but they really need to get themselves an odd-job man. (107507583)
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