| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room |  3.0 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.6 / 5 |
4.6 / 5
tim [london, GB]
on 25/02/2009
(Group of work colleagues)
Excellent attention and service during breakfast
Overall: Very good and would return (107493343)
1.7 / 5
Susan [Morinville, Alberta, CA]
on 21/06/2008
(Group of adult friends)
Overall: The hotel never received the reservation. (97240319)
4.3 / 5
Anonymous
on 10/06/2008
(Mature couple)
(97051475)
4.7 / 5
ellen [stockport, GB]
on 09/06/2008
(Group of work colleagues)
Overall: hotel was clean friendly and overall experience was very good (97039590)
2.6 / 5
Linda [Sutton Coldfield, GB]
on 30/05/2008
(Group of adult friends)
THE FOOD AND STAFF WERE VERY GOOD
WE BOOKED A FAMILY ROOM WITH THE INTENTION OF STAYNG TOGETHER AS MY ELDEST SON IS HANDICAPPED WE ENDED UP WITH 2 ROOMS WHICH WE WERE NOT HAPPY WITH IF WE HAD MORE TIME WE WOULD HAVE CANCELLED THE BOOKING AND GONE ELSEWHERE
Overall: AFTER THE UPSET OF THE ROOM MIX UP WE HAD A GOOD NITE AND THE FOOD WAS VERY GOOD (97683676)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.