| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
This is a really nice place, sophisticated yet very friendly.
Traffic noise could be an issue if you're a light sleeper, although the windows have been triple glased to minimise this.
Overall: Beautiful location. Wonderful staff, especially the lovely man who served the Pimms and Ginger for whom nothing was too much trouble (unfortunately the terms and conditions of this questionnaire prevent me from mentioning his name). Great food and drink, the local cheese and traditional ginger beer are definitely not to be missed. (108206319)
The food was very good in the restaurant.
Rambling corridors, uneven floors, dark corrridors .......
Overall: Poor check-in, no dedicated desk, and had to fill in another form with all details despite booking through your website where I'd already given those details. Hotel looks tired and in need of a big revamp. Small old-fashioned TV with only 4 channels ..... (108986088)
practically in the road, traffic noise and shaking of building are a problem, lumpy thin mattress, wimpy pillow, can't open window because of traffic noise, staff was unresponsive to our requests, would never EVER go there again.
Overall: Lousy place (107372831)
Good real ales, excellent food, attentive staff , newspapers at breakfast croissants and fresh fruit wow.
road noise in garden
Overall: very good and enjoyable (108802461)
(107419962)
(107633421)
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