| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
1.4 / 5
Ken [Malvern, GB]
on 13/11/2009
(Solo business traveller)
Difficult to find any
Overpriced, noisy, badly laid out bathroom with bath that was far to small, no proper reception area, difficult access [two different code numbers required to access the buliding]
Overall: Worst experience at a full price hotel that I can remember (108742767)
5.0 / 5
Neil [Greenwich, GB]
on 27/10/2009
(Family with older children)
(108161359)
4.7 / 5
Anonymous
on 10/09/2009
(Mature couple)
Overall: A lovely hotel in an excellent location (108817171)
3.7 / 5
Anonymous
on 12/08/2009
(Mature couple)
friendly staff
en suite too small
Overall: hotel average (108320957)
3.6 / 5
Anonymous
on 26/07/2009
(Mature couple)
good location with a reasonable staff performance.
Overall: convenient rather than a memorable stay (107361181)
4.1 / 5
Liz [Cranleigh, GB]
on 21/07/2009
(Mature couple)
Friendly
Welcoming
Good breakfast
Car Park
Location
no shelves in bathroom to accommodate toiletries
no bedside table or light for one of the beds
noisy during night
Overall: Comfortable and convenient with good personal service. I had not been warned about the stairs and found them difficult (2 flights) The lack of places to put or hang things in the bathroom was irksome, as were the street noises and inside noises during the night. (108454301)
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