| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.5 / 5 |
(108290768)
Very clean room with tea making facilities. Enjoyed the "Full English" breakfast
When I approached the room I could smell cigar smoke very strongly. It was coming from under the door opposite my room. Upon entering my room it smelt of cigar smoke too. There was a draught coming into the room from under the door along with the cigar smoke. I went to reception to tell them about the smoking going on in the room opposite. The receptionist 'phoned someone to tell them. I returned to the room, and just before entering stooped down to the bottom of the door opposite where the smell was coming from just to check. The smoking was still going on with quite a draught coming from under the door. I guess the smoker had the window open. I waited in my room for at least 15 minutes to see if anyone came and dealt with the nuisance. I didn't hear anything. The smell was still coming under my door at this stage so I blocked it off by using the rubber bath mat! There are signs everywhere stating "NO SMOKING" so I hope this was dealt with.
Overall: I would stay again, but it could have been better without the cigar smoke! The breakfast kept me fed for the rest of the day. (108145830)
Breakfast was good
No hot water in the bathroom of our room except from the power shower. Our friends did have hot water in their room.
No lift.
Overall: O.K. for an overnight stay (108366324)
(108122424)
(108393383)
Other guests very noisy at night (as late as 00:48) due to smoking area being outside my window at the front of the hotel. Of a 4 night stay I was woken every night.
(108612308)
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