| Check-in process |  3.0 / 5 |
|---|---|
| Working order of facilities / equipment |  1.8 / 5 |
| Overall value for money |  2.5 / 5 |
| Performance of staff |  2.9 / 5 |
| Your room | 1.9 / 5 |
| Overall experience |  2.4 / 5 |
| Order and cleanliness of the hotel | 2.2 / 5 |
| Guest Rating | 2.4 / 5 |
1.0 / 5
Anonymous
on 14/10/2009
(Mature couple)
Overall: During the booking process one of the staff commented that she was not interested in checking my details when I asked her to process my payment online. The room was dirty the toilet was leakingwhen flashed. kettle for hot drinks was not functioning. We were told on checking in that breakfast would be saved from 6.30AM, waited for breakfast but the dinning room was closed so we checked out through the night porter and left without having breakfast. Deeply disappoint5ed (108265003)
1.3 / 5
Anonymous
on 10/06/2009
(Group of work colleagues)
Pd £105 for a triple room matress had holes in it, linen was soiled and didn't attempt a shower! Had to shut bedroom door from the very bottom of the door and the door didn't shut right even then.Banister on stairs unsafe, loose wires and cables showing.
Overall: Was not worth £105 for a night have stayed at the novotel for £89 and had far superior accomodation. (107848197)
3.7 / 5
Anonymous
on 18/03/2009
(Young couple)
(107755151)
4.7 / 5
Anonymous
on 11/03/2009
(Group of work colleagues)
The staff where very helpful.
The hotel bar was a great place to start the night.
(107397921)
3.9 / 5
Jon [Northwich, GB]
on 08/10/2008
(Young couple)
Location & clean (however no soap)
Basic but you get what you pay for
Overall: Fit for our purpose. (97257641)
1.0 / 5
Bob [Huddersfield, GB]
on 12/09/2008
(Solo leisure traveller)
I checked in at 10.50pm went up to my room, when I came down bar person would not serve me a drink at 11.00pm. Others still drinking at bar.That is after she told me they would be closing at 11.15 Room very Dirty and cold.
Overall: Not a nice place to stay.After driving a long way I only wanted one drink (107156654)
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