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Home > United Kingdom > England > Greater London > London > City of Westminster > Marylebone > The Marylebone Hotel

The Marylebone Hotel, London

47 Welbeck Street, London , W1G 8DN
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Summary of Guest Ratings

  • Check-in process 4.1 / 5 4.1 / 5
  • Working order of facilities / equipment 3.7 / 5 3.7 / 5
  • Overall value for money 3.7 / 5 3.7 / 5
  • Performance of staff 4.2 / 5 4.2 / 5
  • Your room 3.6 / 5 3.6 / 5
  • Overall experience 4.0 / 5 4.0 / 5
  • Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
  • Guest Rating 3.9 / 5 3.9 / 5

Guest Reviews

3.7 / 5 3.7 / 5 Anonymous on 16/06/2009 (Mature couple)

good location. nice hotel/design

breakfast was not value for money at check in was made to authorise payment for amount which was more than room + breakfast charge in case of other expenses which is something i did not like.

 (107899510)

3.0 / 5 3.0 / 5 Anonymous on 15/05/2009 (Mature couple)

pleasant decor in public areas

small room

Overall: did the job  (107301995)

3.7 / 5 3.7 / 5 Anonymous on 16/03/2009 (Solo leisure traveller)

Friendly staff and great location. Good customer service.

Cleanliness of the hotel room, stains on the bed sheet (complained and room changed). Went shopping got taxi back with a lot of bags and there was no one to assit me at the door. room service selection is poor.

Overall: it was my second time at thw hotel. I found the staff on the whole help full. when I highlighted the problem with the sheets, the matter was quickly addressed and I was up graded to a much better room. I was disaapointed with there in room dining selection.  (107844655)

3.3 / 5 3.3 / 5 Jonathan [Red Marley, GB] on 13/03/2009 (Solo business traveller)

Very friendly and polite service

The bath didn't fill up even after 45 minutes, made compliant first day, still not fixed by the time I left after 2 nights stay

Overall: OK - but let down by the bath issue.....  (107696340)

3.9 / 5 3.9 / 5 Anonymous on 09/03/2009 (Solo business traveller)

 (107851243)

4.3 / 5 4.3 / 5 Erin L [London, GB] on 06/03/2009 (Young couple)

Staff was very helpful and responsive to complaint about the bed in first room.

Saggy bed and tiny size of first room.

Overall: I would recommend this hotel based on the helpfulness of the staff and location.  (107485811)

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