| Check-in process | 3.2 / 5 |
|---|---|
| Working order of facilities / equipment | 2.9 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.1 / 5 |
| Guest Rating | 3.2 / 5 |
(108186656)
Easy to find , very close to the town without the noise of being in the town. For the price it's difficult to fault
Very strong smell of cigarette smoke in the reception which was off-putting but as soon as you are out of that area it's OK.
Overall: The room was clean and serviceable, shower room was in need of some TLC but useable, so now issues and Shrewsbury is a good town to meet up with friends (108501558)
(108571408)
Ease of access, helpful staff/ owners, close to town.
Overall: Very good value for money. (108199169)
Small dark bedroom with barred window. Room heating not working. Mirror light over sink hanging off and not worling. Shower out of order. Toilet cistern not flushing, No soap nor towel in shared toilet. Grubby light pull in toilet shower room. Gaps under bedroom door for smoke to enter if a fire. Grubby expirience.
Overall: Two nights too long! (108210495)
The staff were friendly, pleasant and courteous.
1.The shower head was in need of descaling.
2.The lid of the toilet cistern has to be lifted off to allow a full flush as the fixtures are fitted incorrectly.
3.Breakfast would have been better served on a hot plate. Its presentation was spoiled by an excess of tinned tomato juice(a fresh tomato halved and grilled would have been better).
4. Bulb missing from bedside lamp.
Overall: It was reasonable for our requirements of an overnight stay. (108171632)
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