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| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.7 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.5 / 5 |
4.9 / 5
Richard [Cambridge, GB]
on 04/01/2010
(Young couple)
(108273746)
5.0 / 5
Michael [Devizes, GB]
on 11/11/2009
(Mature couple)
The hotel is in an excellent location. We liked the decor very much. It reminded us of our travels to Japan and China. The rooms were soundproofed, huge plus. Will definitely use with Eurostar travel.
Sirens all night, but view of St. Pancras more than compensated!
Overall: Excellent style, location and value for London. (108275960)
4.9 / 5
peter [axminster, GB]
on 29/09/2009
(Mature couple)
Very high quality finishes, equipment and fittings. Modern and clean. Courteous staff. Nice restaurant.
Overall: Excellent value for money. (108455481)
4.7 / 5
Fred R [Seattle, US]
on 14/09/2009
(Mature couple)
old hotel excellently updated
great location, adjacent to subway (if you pick the correct exit) direct from LHR.
(108822485)
4.6 / 5
Cindy [Ryde, GB]
on 12/09/2009
(Mature couple)
Wonderful location to St Pancras station, extremely helpful staff, great shower once we had worked out how to use it, good value, great room service, rooms spacious and quiet.
First room we stayed in did not have a mirror located close to hair dryer and from a female point of view lighting not too good for applying cosmetics but the deluxe room we occupied on another day was perfect.
Overall: We will stay again next time we travel on Eurostar, staff were very obliging and polite and overall great value for money. (107988779)
3.6 / 5
Jonathan [Burton On Trent, GB]
on 01/09/2009
(Mature couple)
Check out on Saturday morning was tedious. I was asked three times for my room number.
(108182175)
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