| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
great value and very pleasant
old tv
Overall: excellent stay - very welcoming staff (108597138)
(108224535)
(108883736)
Clean, friendly staff.
Bed sloped due to uneven floor. Please even up bed in room 9.
Breakfast ok. would be much better if you tried local sauasages and bacon.
(108769101)
The staff were friendly and very helpful. I had recently had a knee replacement op and not having realized that there would not be a lift at the hotel, failed to mention when booking that I could not manage too many stairs. On arrival, we discovered that we were on the second floor, however this was quickly resolved when the very pleasant and helpful manager found my husband and I a room that was available on the first floor. This was a feature room and very nice too, full of character as was the whole hotel. We only stayed one night. the breakfast was very good with choice of cereals,fresh fruit,full English breakfast, muffins etc. We were not at the hotel for an evening meal so cannot comment on this. I would readily recommend this hotel and we may well visit again.
On busy road so can be noisy on weekend nights when clubs/pubs turn out. we stayed on a Saturday night and experienced this but it did not go on for more than half an hour.
Overall: Our stay was very pleasant and I would recommend the hotel highly. (108601626)
Towels & bed linnen very new and very clean.
Breakfast excelent, good selection of fruits and cerals. Cooked items cooked to order and well presented.
Hotel frabric looking tired, especially carpets in bedroom.
Smoking in the ally, outside bar drifts back in to the bedrooms overlooking the ally.
Overall: OK served the purpous. (108848232)
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