| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.3 / 5 |
4.7 / 5
chrissie [cambridge, GB]
on 22/10/2009
(Solo leisure traveller)
My room had to be changed because the heating did not work. All was done beautifully.
(108621682)
4.6 / 5
Andronicos [nicosia, CY]
on 04/10/2009
(Mature couple)
I REALLY SUGGEST THIS HOTEL TO ANYONE WANTS TO STAY AT LANCASTER.
VERY CLEAN
VERY GOOD FOOD
GOOD LOCATION
(108605414)
4.4 / 5
Andronicos [nicosia, CY]
on 02/10/2009
(Same sex couple)
(108337475)
4.4 / 5
Sophie [Morpeth, GB]
on 02/10/2009
(Young couple)
(108549517)
4.7 / 5
KEITH [LONDON, GB]
on 25/08/2009
(Mature couple)
Good bathroom and excelent shower
Only 1 towel for the bath which for a couple is not enough
Overall: Very good very polite staff (107737107)
3.9 / 5
Anonymous
on 03/05/2009
(Solo business traveller)
nice, clean, tidy, helpful, confortable bed, wifi in bar, good restaurant and bitters.
bit of style over substance. Extractor in bathroom very noisy. Heat control not effective. Bit of a walk from the station. Breakfast basic.
Overall: None of the bad points were significant. A pleasant stay. I thought quite pricey for Lancaster. (107962104)
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