|
|
|
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
3.9 / 5
Anonymous
on 20/11/2009
(Mature couple)
The staff were very friendly and the restaurant lovely and the food was excellent
The only disappointment was the coolness of the hot water in the taps and the coldness of the shower which was unusable because it was so cold both in the early evening and the morning.
Overall: Apart from the comments above we had a very pleasant stay. (108575875)
4.1 / 5
Gordon [Rochdale, GB]
on 06/11/2009
(Solo business traveller)
I was impressed overall with the hotel - very friendly and helpful staff, clean and comfortable. I would certainly use this hotel again if I was in the area.
(108123837)
4.3 / 5
Anonymous
on 21/09/2009
(Group of work colleagues)
Overall: good staff very helpful (107648628)
3.3 / 5
Anonymous
on 09/09/2009
(Mature couple)
no hot water from the shower on the two nights we were there at time of use , diod heat up later on , but not much use at the time when having to have a luke warm shower.
(108695587)
4.0 / 5
Samantha [Chorley, GB]
on 01/09/2009
(Young couple)
breakfast was good
Overall: enjoyed our stay very much (108255057)
4.1 / 5
Dean [Preston, GB]
on 28/07/2009
(Mature couple)
Friendly staff, helpful and courteous. Food very good and well stocked bar. Very well equipped room and bath and very comfortable bed.
Hotel was very hot even though there didn't seem to be any heating on. The name change from Lakes Court Hotel to Hallmark was not communicated by Active Hotels so we had trouble finding it.
Overall: Enjoyed the stay very much. (107847040)
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