| Check-in process | 3.5 / 5 |
|---|---|
| Working order of facilities / equipment | 2.9 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.1 / 5 |
It was extremely poor so much so that we did not stay for breakfast, hardly slept and left before 6am
Overall: V v disappointing to pay for such poor service (108641838)
Convenient
Overall: Very dated decor (108264037)
(107515798)
No place to sit except room
Overall: I only needed a place to sleep (107491693)
Like being in a shabby 1970's B&B
(107468358)
No one there to give me keys on arrival; had to wait, Key didn't open frront door and had to knock to get back in, wasn't asked what I wanted for breakfast; was presented with full English fried breakfast even though I am vegetarian, even though it was raining heavily the night I arrived, the heating was not on in the morning
Overall: Wouldn't stay there again or recommend it. (107580781)
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