| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.9 / 5 |
4.6 / 5
Cheryl [Reading, GB]
on 09/09/2009
(Group of work colleagues)
well welcomed and good room - great to have tea and coffee service in room and water - whole hotel was well presented. very impressed
breakfast service poor - told we could have breakfast at 10am but staff unaware - made to feel like naughty school children for being late. Breakfast not worth the cost £10 (meal size - very small) and had to keep asking for things i.e toast then butter, tea /coffee refill
Overall: good (107976462)
4.4 / 5
Duncan [Edinburgh, GB]
on 18/08/2009
(Solo leisure traveller)
Staff happy to let me check-in late; clean comfortable room and bed
(108184717)
5.0 / 5
Lorraine [London, GB]
on 18/08/2009
(Mature couple)
Fantastic room great location for what we wanted and had off street parking
None we can think of stay there again
Overall: Excellent (108358061)
4.0 / 5
Anonymous
on 11/08/2009
(Solo leisure traveller)
Very friendly and helpful staff. Very clean environment. Parking at rear of hotel.
Could not find the place at first. Need to look for the sign poking out from high on the wall.
(107960680)
3.9 / 5
Steve [Harrogate, GB]
on 04/08/2009
(Mature couple)
courteous, helpful staff. Clean room in a pleasant hotelo
lack of car parking facilities for guests
Overall: enjoyable (108804083)
3.6 / 5
Anonymous
on 07/07/2009
(Solo leisure traveller)
Air conditioning, nice light room, good evening food
No night porter after 11PM, Breakfast was awful, cancellation policy draconian
(107514498)
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