| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
3.3 / 5
Anonymous
on 10/11/2009
(Young couple)
(108411142)
4.0 / 5
Anonymous
on 06/11/2009
(Solo business traveller)
BIG CLEAN ROOM
CENTRAL HEATING NOT WORKING PROPERLY
Overall: THERE WAS NO FOOD ON DUE TO THE LANDLORD BEING RUSHED TO HOSPITAL, SO MY STAY WAS EVENTFUL, BUT NOT ANYONES FAULT (108768717)
3.7 / 5
Anonymous
on 05/11/2009
(Solo business traveller)
Comfortable bed. Friendly staff. Good hot shower. Good breakfast. Good value for money for one night.
Apparently nowhere to plug in both the bedside lights which hotel provided. Would have liked a more comfortable chair in the room. Tap in washbasin was loose.
Overall: Good. (108326708)
2.7 / 5
Anonymous
on 31/10/2009
(Solo business traveller)
The food was realy good, I would have a meal there, and the service was good. All the staff were frendly and helpful.
T.V. in the room did not work right, the picture kept cracking up. The room was above the bar area and I could hear all the noise. Water leaking on to a breakfast table next to me from the room above. The bin in the bathroom had not been emptyed from the last people.
Overall: The food was very good and all the staff were very plesant. (108977773)
4.6 / 5
Mark [West midlands, GB]
on 26/10/2009
(Family with young children)
(108225375)
3.7 / 5
Anonymous
on 22/10/2009
(Mature couple)
The king-size room was clean and spacious. The staff were helpful and the breakfast was good. I did not have an evening meal downstairs so cannot comment on that.
From the name, photographs and description I was rather surprised when I arrived. I think a fairer description would be a busy pub with music and rooms.
Overall: Adequate (108947031)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.