| Check-in process |  3.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff |  3.7 / 5 |
| Your room |  2.4 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel |  2.7 / 5 |
| Guest Rating | 3.0 / 5 |
5.0 / 5
Anonymous
on 09/10/2009
(Other)
(108983864)
2.6 / 5
Anonymous
on 24/09/2009
(Other)
Nice area to stay.
The Hotel is in need of some TLC
Overall: Could have been alot better. (108449062)
4.4 / 5
Anonymous
on 25/08/2009
(Mature couple)
comfortable room, hearty breakfast and pleasant staff
Overall: friendly hotel, ideal for touring the area which has lots to offer in the way of natural and built heritage (108542530)
2.0 / 5
Anonymous
on 13/08/2009
(Solo leisure traveller)
Staff were friendly. Bed was comfortable. Good shower.
Toilet hadn't been cleaned. Place was very run down and grimy.
Overall: I nearly just walked out of the place when I arrived but it ended up being OK if you are out all day. (108843863)
4.6 / 5
Joseph [Co.Durham, GB]
on 30/06/2009
(Mature couple)
Staff and food coudnt have been better.
Overall: Really enjoyed our stay staff treat us as a friend, (107896444)
1.1 / 5
Anonymous
on 07/09/2008
(Group of work colleagues)
(107135953)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.