| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 2.2 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 2.3 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.0 / 5 |
(107995918)
Parking
Offered new towels
1.Misleading/deceptive picture of back & carpark. The front is on the pavement on a busy road. The only reason we chose this hotel becasue of the picture.
2. No chairs in room so had to sit on the bed - very uncomfortable.
3. 50th Wedding Anniversary party on Saturday night - noisy until 11.30pm
4. Cooked breakfast served while we were eatin cereal on first morning.
5. Room overlooked by houses and busy road so curtains had to be kept partially closed.
Overall: Very disappointing because of the false impression of the location and then the noise factor on first night. (107846995)
(107848830)
Friendly check in and bar staff.
Room small and cramped. Bathroom facilities poor and cramped. Hotel generall looked tired and in need re-furb.
(107704244)
Location, wifi in room
Vary basic, very limited choice at breakfast bar
Overall: Adequate (107230405)
Owners friendliness and helpfulness
broken TV remote, hairdryer wire to short to see self in mirror, no shampoo.
Overall: basic, but clean and friendly (108067791)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.