| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
comfotable bed radiator adjustable openable window quiet.
too long a time waiting for hot water to arrive for shower and washbasin.Only one bedside light
Overall: Most enjoyable,good food,menu a little dificult to sort out,but staff provided our every need. (108595883)
(107783311)
Good value for price
(107930958)
awesome location
helpful staff
good food
tiny rooms
far from civilisation,go only if you have your own car
Overall: enjoyed it (107677023)
Great location, interior, service, menus & good vegetarian breakfast.
The web site would only accept booking for 2 people & indicated extra-bed would be possible for child @ £15. I indicated on booking request an extra child bed required. No telephone contact no. on web to allow contact with hotel re bed.
The hotel were not aware that a 3rd bed was needed & had allocated us a small room. As a result we had to use blow up bed, we was very cramped & had no circulation space in the room.
Overall: A lovely place to stay but a shame about the above web-booking difficulties which detracted from our overall experience & these were not not caused by the hotel management. (107494562)
Clean room, comfortable bed, courteous staff, good breakfast
Since the hotel is just off a busy street and all the rooms face the stree, the street noise is loud and rather annoying, though it dies down a little at night. The bathrooms are tiny; you have to sit sideways on the toilet so your knees don't hit the pedastal of the sink. This would not be recommended at all for a tall or large person.
Overall: The location of the hotel is nice, in the countryside between Keswick and Grasmere, and ideal if you're planning to climb Helvellyn. Unfortunately, it is a bit too close to the road so you have constant road noise. The rooms were comfortable (except for the bathrooms which are cramped), but be warned that they are not the one pictured in the website--the large room with the four poster bed. This can be deceptive; except for that one room (#4), the rooms are smaller with ordinary beds. The staff was helpful and courteous. The restaurant and pub are both nice, and breakfast was good. (107394706)
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