| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
3.0 / 5
Anonymous
on 20/10/2009
(Solo leisure traveller)
I ordered room service and it took 2 hours and still didn't come.
The duty manager very kindly gave me a complimentary sandwich. 10pm at night!
Also they pre-authorised my card by a large amount and the funds were not in my account for days.I paid my bill on departure and still had money withheld from my account.This i felt was not explained and i will not be doing this again!!!
Overall: It was ok but not as good as i hoped!!! (108774385)
3.9 / 5
Anonymous
on 15/10/2009
(Solo business traveller)
Quiet rural location
Lovely hotel
Nice comfortable reading area off bar
Taxi ordered by reception to collect me from the station didn't turn up - even after 2 reminder calls
Overall: Would stay again - longer if possible (108224341)
4.1 / 5
Upendra [Southport, GB]
on 02/09/2009
(Mature couple)
nice atmosphere, friendly staff
shower partition is not full letting water on the floor in the bathroom
Overall: positive (107425111)
4.3 / 5
Pitabas [Birmingham, GB]
on 02/09/2009
(Mature couple)
Excellent ambience, Nice rooms with good view.
Travelling to the dinner area you have to cross the road. Carrying luggage to the room from the car park was labour intensive.
Overall: We enjoyed the stay. (107751724)
5.0 / 5
Peter [Holywood, GB]
on 27/07/2009
(Solo business traveller)
Beautiful location, quiet and peaceful. Hotel was clean, comfortable and staff were friendly. OVerall - minimal fuss and maximum efficiency
Functional and lacked soul apart from bar. Hard to find with no sign posts
Overall: Great value for money. (108302780)
5.0 / 5
Natalie [Uxbridge, GB]
on 22/07/2009
(Family with older children)
Our two year old son was not allowed to use the swimming facilities even though we had the "little Swimmers" for him to use.
(107934396)
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