| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.1 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff |  3.6 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel |  3.5 / 5 |
| Guest Rating | 3.3 / 5 |
5.0 / 5
Anonymous
on 13/11/2009
(Solo business traveller)
The guest house is clean, and has what I was looking for!!
Overall: Excellent!! (108921694)
4.6 / 5
Anonymous
on 09/09/2009
(Solo business traveller)
(108701235)
4.4 / 5
Anthony [Walsall, GB]
on 04/07/2009
(Solo business traveller)
(107670690)
4.4 / 5
Stephen [Milton Keynes, GB]
on 30/06/2009
(Solo leisure traveller)
Clean Room, nice decoration, whole house was clean and looked nice.
Overall: Great and cheap! (107580061)
3.4 / 5
Anonymous
on 14/06/2009
(Solo business traveller)
The breakfast was surprisingly generous considering it was not a "full" breakfast, with cereal, toast, cold meat, cheese, fruit, juice, and often rolls and tomatoes. I stayed six nights and often took fruit and a roll for my lunch. Coffee and tea were available at all times in the kitchen. The t.v. in the living room was available to all guests. I stayed in and watched a tennis match one rainy day. The woman looking after the guests was very nice and kept the place clean.
When I first arrived, no one was there and a cell phone number was posted. I do not have a cell phone and had to walk back to the Underground station with my luggage to call. This was aggravating and exhausting. My room was a single and very basic. Do not expect anything beyond a bed and small table. The shared bath was functional but the shower had low water pressure and the stall was tiny. The place is on a busy and noisy road.
Overall: For an inexpensive stay on a budget, this is okay but very basic. I was working at Kew so it was convenient for me. This place is not convenient for the tourist places in the city centre. (107694032)
2.4 / 5
Peter [Berks, GB]
on 10/06/2009
(Mature couple)
Staff did not appear to be on site and had to travel to let us in on arrival.
(107771127)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.