| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.9 / 5
Anonymous
on 25/08/2009
(Group of adult friends)
Clean, tidy, well appointed and secure rooms. Excellent breakfast. Very close to cricket groung. Excellent value for £40
No bar facilities open in the evening
Overall: Excellent - To quote from Arnie "I'll be back" (108830582)
4.4 / 5
Jack [Stirling, GB]
on 19/08/2009
(Solo leisure traveller)
Helpfullness of check-in staff, especially Charlotte (sorry - but surname unknown).
Dining room congested, condiments empty or sticky multi-use bottles.
Overall: Good overall experience and value for money. (108269905)
5.0 / 5
Andy [Petts Wood, GB]
on 18/08/2009
(Group of work colleagues)
Staff were all very friendly and helpful.
Overall: Great facility close to the City Centre. All elements of the stay worked well for me. If I visited Birmingham again, I would stay here. Geat value for money. (107150509)
4.6 / 5
Paul [Horsham, GB]
on 18/08/2009
(Group of adult friends)
Clean, helpful staff
Overall: Very good (108218475)
4.0 / 5
Anonymous
on 08/08/2009
(Solo leisure traveller)
(107485417)
3.7 / 5
Alan [Hainford, GB]
on 05/08/2009
(Group of work colleagues)
Very convenient for the location of the Ashes Test match.
Catering staff she replace hot choices at the breakfast buffet more promptly.
Overall: Fine (107740149)
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