| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.6 / 5 |
(108957055)
We were not given any information about the hotel or facilities when we checked-in. The breakfast room / restaurant was not open at the time stated. No one was on duty when we "checked-out".
(108408797)
I thought the carpet in the room was a little tired.The hot water took several minutes to arrive,I gave up in the end.Finally the window wouldn`t stay shut.
The bar shutting at 10pm on a bank holiday Sunday was a little disappointing,considering there were several people in the bar at the time.Had I been the only one in the bar I could understand it.
(108265514)
friendly staff
no hot water
shabby room
Overall: I thought that i had paid for the room over the internet, I was also asked to pay at the hotel which of course I did....I will be checking today with my credit card company that I havent paid twice...this should have been clearer!!! (108886461)
excellent price, clean and comfortable room
Overall: It was brilliant, the food was super and the hospitality second to none (107530327)
The beer is good.
No one was around when I left in the morning. Breakfast appeared to be at another location. No explanation of this was given.
Overall: Ok for a single night. (107770984)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Booking.com (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Booking.com or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.