3 star

Best Western White Horse Hotel, Londonderry

68 Clooney Road, Londonderry, BT47 3PA
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.0 / 5 4.0 / 5
Working order of facilities / equipment 3.7 / 5 3.7 / 5
Overall value for money 4.3 / 5 4.3 / 5
Performance of staff 4.8 / 5 4.8 / 5
Your room 3.9 / 5 3.9 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
Guest Rating 4.1 / 5 4.1 / 5

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Guest Reviews

4.6 / 5 4.6 / 5 James [Newtownards, GB] on 29/09/2009 (Mature couple)

Excellent food at excellent prices

Breakfast setup before dinner complete.

Overall: Extremely good. Staff very helpful and the meals alone were worth the trip.  (108662909)

4.3 / 5 4.3 / 5 Anonymous on 02/08/2009 (Group of adult friends)

 (107322104)

4.0 / 5 4.0 / 5 Anonymous on 28/07/2009 (Group of work colleagues)

 (107382849)

3.1 / 5 3.1 / 5 Anonymous on 16/06/2009 (Same sex couple)

Staff were very friendly and efficient. Food was excellent. Rooms very clean and comfortable. Excellent location for quiet get away and not too far from lots of places of interest.

Room was double booked. Toilet did not flush correctly and a light was broken in the room.

Overall: Very good, though updates in bathroom would be good.  (107640485)

4.1 / 5 4.1 / 5 raymond [minster, GB] on 11/06/2009 (Solo leisure traveller)

The staff were very friendly, when I arrived while waiting for my room I was offered a coffee which was brought to me in reception. The manageress of the restaurant was very helpful and the Sunday roast beef lunch was excellent, and indeed was very reasonably priced. I found all the staff extremely friendly and courtious. The location of the hotel was very quiet, and only a mile or so from the Derry airport, with local buses and taxis all available into Derry City. Excellent breakfast.

Overall: Very good, and my room had a very large comfortable bed, with tea and coffee making facilities. I was made to feel welcome, all the staff, even the chambermaids give me a warm and friendly greeting.  (107609892)

4.1 / 5 4.1 / 5 Anonymous on 21/05/2009 (Group of work colleagues)

 (107455574)

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