| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  2.5 / 5 |
| Overall value for money | 2.5 / 5 |
| Performance of staff |  3.5 / 5 |
| Your room |  2.7 / 5 |
| Overall experience |  3.0 / 5 |
| Order and cleanliness of the hotel |  3.2 / 5 |
| Guest Rating | 3.0 / 5 |
1.0 / 5
Anonymous
on 27/04/2009
(Young couple)
booked the hotel for two nights and a meal on the Friday...... told i could not have the confirmed second night then told i could not have the meal on Friday............ needless to say i went to another hotel that could meet our requirements
(107466882)
1.4 / 5
Anonymous
on 26/11/2008
(Family with older children)
public areas of hotel were nice.
we felt we our room was like a very poor bedsit but 4 star price. The room was such a shock that if we hadn''t been with our young son, and it was late, we would have left. We have never had such a poor room.
Overall: extremely disappointing. (107854626)
4.1 / 5
Anonymous
on 03/11/2008
(Mature couple)
Character building. Excellent staff and quality dining.
Bathroom was a bit sparse for a 4 star rating. Mixer taps for the shower did not work particularly well; it was either hot or cold. Water pressure for shower was weak.
Overall: Overall satisfied but room amenities should be improved to warrant 4 star rating. (107774292)
4.7 / 5
john [Brentwood, GB]
on 16/09/2008
(Mature couple)
A very pleasant and relaxed atmosphere in very tasteful surroundings.A lovely old house with attractive gardens (Still being worked on one side). The room with kingsize bed was very comfortable and the breakfast(My choice of scrambled egg and Sausage) was freshly cooked and delicious. I was sorry we could not have dined there the previous evening .I also appreciated the Fridge in the room which was well stocked.
Overall: It was quite expensive at £100 per night but the quality and feel of the place was definitely worth it and I would not hesitate in recommending it to others. (107130734)
3.6 / 5
Anonymous
on 01/09/2008
(Solo business traveller)
Great food and friendly staff
Hotel still being renovated
(107198932)
3.1 / 5
Anonymous
on 28/07/2008
(Group of adult friends)
(108095026)
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