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4 star

Zanzibar International Hotel, Hastings

9 Eversfield Place, Hastings, TN37 6BY

Guest Reviews

Summary of Guest Ratings

Check-in process 4.5 / 5 4.5 / 5
Working order of facilities / equipment 4.5 / 5 4.5 / 5
Overall value for money 4.0 / 5 4.0 / 5
Performance of staff 5.0 / 5 5.0 / 5
Your room 3.5 / 5 3.5 / 5
Overall experience 3.5 / 5 3.5 / 5
Order and cleanliness of the hotel 4.5 / 5 4.5 / 5
Guest Rating 4.2 / 5 4.2 / 5

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Night(s) Room(s)

Guest Reviews

3.4 / 5 3.4 / 5 Anonymous on 14/07/2009 (Mature couple)

Staff was very friendly and service was good.

This was not a hotel but a bed and breakfast. As such, the accommodations and general amenities were less than one might expect for a place presenting itself as a hotel. Also, when we placed our online reservation we were contacted the next day by the hotel telling us the room had been double booked. This was resolved when the other guest agreed to move to a more expensive room.

Overall: This was not a hotel but a bed and breakfast. As such, the accommodations and general amenities were less than one might expect for a place presenting itself as a hotel. Our room was small with the shower in the sitting room and the bed in a loft accessible by a tight circular stairs. It would be inappropriate for people who are at all physically limited, and this was never mentioned in either the accommodations information, nor in a phone conversation we had during the booking process. There was not a proper lobby although there was a sitting area and dining area, and the desk was not maintained but required phoning to get service. All in all a decent B and B but not anywhere near what it purported to be by calling itself a hotel.  (107252461)

5.0 / 5 5.0 / 5 Anonymous on 24/01/2009 (Young couple)

Superb location, amenities fantastic.

Overall: Superb location, amenities fantastic.Owners were fantastic and very welcoming.  (107496918)

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