| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.7 / 5 |
| Overall value for money | 4.6 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.6 / 5 |
4.6 / 5
maureen [southend-on-sea, GB]
on 30/11/2009
(Same sex couple)
(108842198)
4.6 / 5
bill [st. albans, GB]
on 06/09/2009
(Mature couple)
relaxing & friendly
Overall: very pleasent (108109103)
4.9 / 5
Anonymous
on 23/08/2009
(Group of adult friends)
(107676044)
3.7 / 5
Anonymous
on 19/08/2009
(Mature couple)
Comfortable surroundings
- We reported the bathroom sink plug not working at 18.30 on Sat and it was not mended until 17.30 on Sun. All this time the sink was full of dirty water.
- We were telephoned on Sunday at 18.00 to remind us to check out at 10am in the morning. I felt this was not needed and felt pressurised for leaving when we were still only half way through our weekend break.
- The upstairs apartment to ours was very noisy - you could heart every footstep they made. It sounded like they had wooden floors and it was a family staying and the children were running up and down from 6am on Sunday morning. YOu could even hear the toilet flushing.
(107880076)
5.0 / 5
peter [stratford upon avon, GB]
on 14/08/2009
(Family with older children)
Excellent facilies for family break. Very good standard of 'villas' and evreything was comfortable.
Inadequate car parking on higher level. Entertainment every night would be very helpful particularly if suitable for whole family.
Overall: We really enjoyed our stay and will not hesitate to return. Staff very helpful and quality of bar food was very good. (107835326)
5.0 / 5
Anonymous
on 10/08/2009
(Family with older children)
Staying with young grandchildren - so pool, games room, bar restaurant, able to explore for them
For us as grandparents - immaculately maintained gardens etc outside; very clean and tidy room/villa, relaxed atmosphere, helpful reception staff.
Restaurant was a bit busy - something must have been going wrong behind the scenes - waitress tried hard to put us off ordering a meal. BUT the meal was absolutely fine for children [and us] in what was a fun atamosphere [for them]and very reasonably priced
Overall: Excellent - we will come again, and recommend (108436004)
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