| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.1 / 5 |
| Overall value for money |  2.8 / 5 |
| Performance of staff |  3.2 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 2.8 / 5 |
| Guest Rating | 3.1 / 5 |
3.0 / 5
Anonymous
on 27/09/2009
(Solo leisure traveller)
Value for money for an over night stay
Difficult car parking
Overall: Adequate hotel in a resort that has seen better days! (108396016)
4.0 / 5
Anonymous
on 02/09/2009
(Solo leisure traveller)
Nice Freindly Staff Room was Comfortable.food nice
(108995488)
1.6 / 5
vanessa [blackpool, GB]
on 25/07/2009
(Family with older children)
bed very comfortable, breakfast tasty even if we did have to make our own toast.
shower broken, used plyers to get hot water, rooms ,stairs, corridors dirty, and pillows had an unpleasant smell. dissapointing for the price.
Overall: rather dissapointing.when fire alarm went off there was no evacuation and i had to tell them how to reset alarm system in the end. glad it was not a real emergency. (108388882)
2.0 / 5
Anonymous
on 07/05/2009
(Family with older children)
Our room had a view of the sea front. Beds were comfortable.
The hotel is rundown and not well maintained. The rooms need updating. The caretaker told us that the police often visited the hotel right next door!
Overall: I hated staying in Rhyl (depressing town) and the hotel was poor. (107502512)
3.1 / 5
ANTHONY [Wolverhampton, GB]
on 07/04/2009
(Mature couple)
It was okay
We had given you a credit card for payment, when we arrived we were asked for cash, not impressed
Overall: It was okay (107399869)
2.3 / 5
Anonymous
on 03/04/2009
(Solo business traveller)
Nice welcome when i arrived. Room had a nice view of the front. Everything was basic but in working order.
No one around; the woman serving breakfast did not hear the 2nd guest arrive and so he did not get a hot drink or cooked breakfast. Not very nice sheets on the bed.
Overall: Out of season stay so maybe not surprising that there was nobody about. I was a bit concerned however what might have happened in an emergency... (107399342)
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