| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  2.8 / 5 |
| Performance of staff |  3.8 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.5 / 5 |
2.7 / 5
Anonymous
on 15/09/2009
(Young couple)
(108925389)
1.9 / 5
wendy [bristol, GB]
on 03/09/2009
(Mature couple)
reception very good staff
room to small for price both nights very noisey when requested larger table in dinning room staff very hostile
Overall: first experience with best western due to price and staff wont use again unless better offe rs (108245670)
4.7 / 5
Jeanette [Quarley, GB]
on 01/09/2009
(Mature couple)
Beautiful view, nice clean room with all the necessities, very nice breakfast. Just on the outskirts of Torquay made for a more peaceful stay.
Bed was a little hard, TV kind of small for the size of the room.
Overall: Very enjoyable. Would stay again. (108155139)
4.9 / 5
Anonymous
on 13/08/2009
(Mature couple)
All staff very friendly and very well mannered. Good breakfast.
Hotel very clean. Ample parking.
At £25pp the evening meal is an unrealistic price to pay for most people.
The "entertainment" was not well advertised and was not of a very good standard. A lower priced evening meal and better entertainment might encourage guests to stay in the hotel during the evening. The lounge was virtually empty every night - a lost opportunity I think.
Overall: 20 minute pleasant walk to town centre and harbour. Bus stop opposite,buses very frequent. (108653247)
2.1 / 5
ian [farnborough, GB]
on 04/08/2009
(Young couple)
friendly and well groomed staff. location good. terrace and views excellent
room in poor state. very dated and not to the value of the overall cost. beds vey poor quality and had to be changed.
Overall: overall not value for money. would not recommend this hotel to friends and would seek alternate accommodation in the future. (108734190)
4.1 / 5
Anonymous
on 22/07/2009
(Family with young children)
(107500232)
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