| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.3 / 5 |
(108822359)
Fantastic breakfast, excellent facilities
Check in not very friendly. Unsure of minibar policy in room, sometimes it is locked and sometimes it is open. Unsure of why a forward card swipe is taken, not fully explained.
Overall: Excellent (108761412)
Good central location with friendly and efficient staff.
Overall: There was a major power cut on the Saturday night which was not the fault of the hotel, but the staff were excellent in coping. (108911642)
Excellent room, friendly staff. fantastic breakfast.
Room not always ready according to availability times.
Overall: Excellent value. (108743544)
(108126435)
The staff is helpful and friendly. The place is very clean.
The huge round sofa may be too big to put right in front of the door to the lobby. Guests lying on it may not be so pleasant to look at!!
(108238058)
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