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4 star

Radisson BLU Durham, Durham

Frankland Lane, Durham , DH1 5TA
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 4.4 / 5 4.4 / 5
Overall value for money 4.2 / 5 4.2 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 4.5 / 5 4.5 / 5
Overall experience 4.4 / 5 4.4 / 5
Order and cleanliness of the hotel 4.6 / 5 4.6 / 5
Guest Rating 4.3 / 5 4.3 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Anonymous on 25/11/2009 (Same sex couple)

 (108822359)

3.9 / 5 3.9 / 5 Anonymous on 11/11/2009 (Mature couple)

Fantastic breakfast, excellent facilities

Check in not very friendly. Unsure of minibar policy in room, sometimes it is locked and sometimes it is open. Unsure of why a forward card swipe is taken, not fully explained.

Overall: Excellent  (108761412)

4.4 / 5 4.4 / 5 ANTHONY [CHESTERFIELD, GB] on 08/11/2009 (Solo leisure traveller)

Good central location with friendly and efficient staff.

Overall: There was a major power cut on the Saturday night which was not the fault of the hotel, but the staff were excellent in coping.  (108911642)

4.3 / 5 4.3 / 5 Alan [Bridlington, GB] on 01/11/2009 (Mature couple)

Excellent room, friendly staff. fantastic breakfast.

Room not always ready according to availability times.

Overall: Excellent value.  (108743544)

3.9 / 5 3.9 / 5 John [St Albans, GB] on 15/10/2009 (Mature couple)

 (108126435)

4.9 / 5 4.9 / 5 Anonymous on 05/10/2009 (Mature couple)

The staff is helpful and friendly. The place is very clean.

The huge round sofa may be too big to put right in front of the door to the lobby. Guests lying on it may not be so pleasant to look at!!

 (108238058)

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