| Check-in process | 3.2 / 5 |
|---|---|
| Working order of facilities / equipment | 2.5 / 5 |
| Overall value for money | 2.2 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 2.1 / 5 |
| Overall experience | 2.5 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 2.7 / 5 |
the room was very small very out dated and for an extra ten pounds ive had alot better also breakfast wasnt served until 8:15 yet we had to leave at half 7
Overall: it was lucky it wasnt a long stay as i would of found somewhere else to stop !!! (108350237)
Excellent food in evening, kitchen and serving staff helpful and attentive.
Essentially a single room, with a double bed crammed in. No room to move around. Open shower in the room. Next to the main toilets and the residents entrance - noise and disturbance through the night. Incorrect time for breakfast given on book-in. No secondary lighting in room - only ceiling fluorescent. Shower electrics look new, but do not comply with legal requirements
Overall: Not a good experience. (108822076)
1st impressions made us think it was a working mens club
Overall: Rather not say (108306779)
clean & staff friendly
room was very small
Overall: not ther long enough to review (108746607)
we booked a double room with ensuite and was led to believe it was shower and toilet. it was actually a family room with toilet and Jacusi bath which didn't work. there was a hole in the bathroom floor, the lights over the the single bed didnt work, ( the lights did not affect us) the carpet in the room was very badly stained with dirt. I went to have a shower in the comunial ladies shower and it was only very hot or really cold water.
Overall: not very happy with the hotel at all for the money. (107715718)
car park at rear
The hotel is located right on a crossroads at traffic lights, which was not evident from the description. Noise levels were bad. The shelf in the bathroom (room 7) tilted so you could not put anything on it and the extractor fan was inoperative. There were holes in the walls and the springs were nearly coming through the mattress. The window stays were missing (14) so we had to keep the window open with a clothes hanger, the wardrobe doors if touched would fall off. Holes in sheets and towels. The bath was chipped and the sink was loose on the wall.
The breakfast was ok except that you got your tea in a mug sometimes in a chipped mug you felt that you could not get another,there was never any sign of tablecloths and you ate your breakfast with the smell of disinfectant as the staff were busy cleaning in between serving guests.
Overall: We felt like we were in part 3 accomodation (107420506)
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