Dale Head Hall Lakeside Hotel, Keswick
Thirlmere, Keswick, CA12 4TNGuest Reviews
Summary of Guest Ratings
| Check-in process |  2.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  2.0 / 5 |
| Performance of staff |  1.5 / 5 |
| Your room |  2.8 / 5 |
| Overall experience |  2.5 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 2.5 / 5 |
How to book this hotel or view prices
Guest Reviews
3.4 / 5
Anonymous
on 29/09/2009
(Group of work colleagues)
Service at breakkfast was emarkably slow. Ran out of salmon and brown bread!
(108626175)
1.4 / 5
Ian [Southam, GB]
on 15/09/2009
(Family with older children)
Location
Over-priced, not well organised. Although I specified it on the booking form, they hadn't noticed that I had asked for a twin room. So they had to reconfigure the room before we could check in.
Overall: Nice location, but a little shabby and definitely not worth £140 per night. This is more like a B&B than a hotel. It may meet the strict definition of a hotel (whatever that might be) but most normal people would not describe it as such. (108917365)
3.4 / 5
Anonymous
on 16/04/2009
(Mature couple)
location, peace- able to look at lake and hills from bed
overpriced food and wine (Cheapest wine £17/bottle)- quickly learnt to eat out at half the price
Staff selection could be better
Overall: Wonderful location and we were blessed by brilliant weather which made it really memorable (107643032)
1.7 / 5
Anonymous
on 06/10/2008
(Group of work colleagues)
Nice location
Booked twin room and was given a double room to share with a male friend. Hotel reception was rude and blamed me for the error rather than accept there had been a mix up in the booking system.
Room was cramped considering the cost and there was no view of the lake as we had expected. We even had to ask for a kettle to make a drink in our room.
Overall: Ruined by over priced wrong type of room which completely detracted from the point of a relaxing walking weekend away. (107173228)
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