|
| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 4.2 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 3.9 / 5 |
4.3 / 5
Anonymous
on 04/01/2010
(Mature couple)
(108937833)
4.4 / 5
samuel [leicester, GB]
on 21/06/2009
(Solo business traveller)
(107631552)
4.7 / 5
Gary [Manchester, GB]
on 16/03/2009
(Young couple)
(107474351)
2.1 / 5
Alison [Nelson, GB]
on 27/01/2009
(Group of adult friends)
Nice Hotel for able bodied people.
I booked a disabled room which I confirmed over the phone before my arrival only to find at check in that the disabled room had been given away to a large booking and I was left with a totally unsuitable room. This ruined my stay. Reception said they had double booked my room. Able bodied people got the disabled room.
Overall: The disabled access to the health suite was poor and the duty Manager could not operate the lift which meant an unacceptable delay. (107743044)
4.1 / 5
Anonymous
on 04/11/2008
(Mature couple)
(107808016)
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