| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
Very clean and staff very friendly, food very good.
(107677154)
The Hotel was very clean. Loved the big bed in our room. The food and drink prices at the hotel were some of the best we've seen.
Overall: Great stay would stay again. (108164322)
Very polite staff. Late checkout as an easy option. Problem with the original room allocation (mattress was in need of repair) which was resolved very quickly and we were allocated a new room.
No fridge in the room. Aircon was a little noisy. Allocated a room which was not fit for our stay (although rectified quickly on request). The bar area was very warm (no aircon)
Overall: Very pleasant. Hotel was well priced. Catered for all our needs. Staff on the whole were polite and friendly. Gym and pool looked impressive but didn't get the chance to benefit from them. (107770815)
(107486365)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.