| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money |  4.7 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.6 / 5 |
3.9 / 5
george [Jarrow, GB]
on 20/11/2009
(Group of adult friends)
(108861298)
4.1 / 5
Anonymous
on 18/11/2009
(Solo leisure traveller)
(108615598)
5.0 / 5
Anonymous
on 04/11/2009
(Mature couple)
(108648354)
4.0 / 5
Malcolm [Canterbury, GB]
on 12/10/2009
(Solo business traveller)
Clearly a fairly new hotel & everything was still shining.
Room was excellent & well equipped.
Outside of the check in issue, staff were friendly & well presented.
Car parking was good once you found the hotel.
Food was also good ( evening & breakfast ).
I booked on the internet & on arrival no room was allocated, despite having a booking reference. After being told the hotel was full for the night, I was eventually allocated a room.
The post code detailed on the internet instructions is incorrect & I travelled around the area 3 times until a local person eventually guided me in.
Overall: On balance - pretty good ( once you find it!! ) (108754433)
5.0 / 5
keith [stowmarket, GB]
on 11/10/2009
(Mature couple)
(108483201)
4.0 / 5
Anonymous
on 05/10/2009
(Solo business traveller)
Close to city centre. clean modern hotel
No trouser press in room
Overall: Good value at that price (108161893)
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